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Return and Refund Policy
Last updated: November 1, 2022
Thank you for shopping at Sacred Moon Circle Apothecary.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sacred Moon Circle Apothecary LLC, 1108 Baltimore Street, Hanover PA 17331.
Items refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Sacred Moon Circle Apothecary, accessible from https://sacredmooncircle.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for canceling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: support@sacredmooncircle.com
We will reimburse You no later than 14 days from the day on which We receive the returned Items. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Items to be eligible for a return, please make sure that:
The Items were purchased in the last 14 days
The Items are in the original packaging
The following Items cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only regular-priced Items may be refunded. Unfortunately, items on sale or closeout cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Items
You are responsible for the cost and risk of returning the Items to Us. You should send the Items to the following address:
Sacred Moon Circle Apothecary
1108 Baltimore St.
Hanover, PA 17331
We cannot be held responsible for Items damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Items or proof of received return delivery.
Gifts
If the Items were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Items weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@sacredmooncircle.com
By visiting this page on our website: https://sacredmooncircle.com/return-policy